Privacy Policy

• Data: Refers to all information provided by you in the course of interacting with our website, including personal data, usage data, and any other information collected through our services.
• Cookies: Small text files placed on your device which store details about your browsing habits on our website. Cookies help us personalize your experience and improve functionality.
• Data Protection Laws: Refers to all applicable laws and regulations concerning the processing of personal data, including the The UAE Personal Data Protection Law (PDPL), and any other relevant local laws.
• Service: The generative AI tools, software development services, and related products provided by VYLOR AI - FZCO, which can be accessed through our website.
• User, You: Any individual or legal entity that accesses, browses, or uses our website or services.
• Controller: VYLOR AI - FZCO is the entity responsible for determining the purposes and means of processing personal data.
• Processing: Any operation or set of operations that is performed on personal data, such as collection, storage, use, transfer, or deletion.

2. Information We Collect

We collect a variety of information in the course of providing our services, both directly from you and automatically through your interactions with our website.

• Personal Information: This includes data such as your name, email address, phone number, job title, company name, billing address, and other contact details you provide when registering or subscribing to our services.
• Usage Data: Automatically collected information, including IP addresses, browser types, device types, time spent on our website, pages visited, and other diagnostic data related to how you use our services.
• Cookies and Tracking Data: Information collected through cookies and similar technologies that track your interactions with our website, helping us personalize your experience and improve functionality.
• Third-Party Data: If you interact with third-party services such as social media platforms, we may collect information that those platforms share with us, including but not limited to your name, email address, and other personal details.

3. How We Collect Data

The data we collect is gathered in the following ways:

• Direct Collection: We collect data directly from you when you register an account, subscribe to our services, fill out forms, or interact with our customer support team.
• Automatic Collection: We collect data automatically through your interaction with our website, such as your IP address, browser information, device details, and the pages you visit.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect data regarding your browsing behavior. This data is used to enhance your user experience, provide analytics, and serve personalized content.
• Third-Party Providers: If you interact with third-party services such as social media platforms, we may receive personal data about you from these sources in accordance with the privacy settings you have chosen on these platforms.

4. Use of Data

The information we collect is utilized for a variety of purposes, including:

• To Provide and Improve Our Services: The primary purpose of collecting your data is to deliver, personalize, and improve our generative AI tools, software development services, and any related functionalities you use.
• Customer Support and Communication: We use your personal data to provide you with customer support, answer inquiries, and send updates related to your subscriptions or services.
• Website Analytics: We analyze user behavior to improve the design, content, and functionality of our website. This includes tracking your interactions to identify areas for optimization.
• Legal Compliance and Security: We use personal data to comply with legal obligations, prevent fraud, ensure security, and protect our legal rights.
• Marketing and Promotions: With your consent, we may use your contact information to send marketing communications, updates about new features, or promotional offers related to our services. You can opt-out of such communications at any time.

5. Sharing Your Data

We may share your data with the following parties in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing our services, including payment processors, hosting providers, and analytics services.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Legal Requirements: We may disclose your data to comply with legal obligations such as court orders, government requests, or to protect the rights, property, and safety of VYLOR AI - FZCO, its users, or the public.
• Affiliated Companies: We may share data with our subsidiaries, affiliates, or joint ventures. These companies are required to comply with the terms of this Privacy Policy.
• Third Parties: We may share data with third parties for purposes such as personalized advertising, analytics, and other services that enhance the functionality of our website.

6. Cookies and Tracking Technologies

Cookies are essential for providing a personalized and efficient user experience. These small files are placed on your device when you visit our website and help us remember your preferences, actions, and behavior.

7. Data Security

We take your privacy seriously and have implemented robust technical and organizational measures to protect your personal data.

8. Your Rights

Under applicable data protection laws, you have rights to access, rectification, erasure, restriction of processing, data portability, and objection to processing of your personal data.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@vylor.ai

Address: Dubai, UAE